I have been in the Insurance Industry for most of my life. Starting full time in insurance running this agency since 2001. I have a bachelor’s degree in Finance and a Minor in Computer Science from U of M.
Prior to insurance I worked for Comerica headquarters and ran a few restaurants.
I enjoy sports, finance, and my family when I’m not sitting at my desk.
My first job after graduating from MSU was in the Risk Management department at Wayne State University as their CSR. I worked there for eleven years and completed my tenure as the Assistant Director for Risk Management. I have my Bachelor's Degree from MSU and my Associate in Risk Management designation (ARM) from Lawrence Tech. I now work at J. Jacobs & Associates in Lake Orion and started working at the agency 9 years ago. I have had my P&C license for 8 years. As the Office Manager in our Personal Lines Department, I enjoy helping customers achieve their insurance goals and believe we have the best staff here to accomplish that. Two "Best of the Best
Customer Service Awards" from 2018 and 2019 back this statement up. When not working, my husband & I, with 3 adult children now, travel the country to see our family and we bleed Green & White wherever we go. GO SPARTANS!!!!
Kristi rejoined the family agency in 2017 as the Director for the Commercial Lines Department. Kristi has over 24 years of experience in the insurance industry and/or in a management role. She has a Bachelor’s degree from Baker College in Business Administration with a focus on Management and Marketing. She is licensed in Property & Casualty, Life & Health.
Her primary role is to maintain the daily operations of the Commercial Department including overall client service, production, training & team preparedness. She works closely with our clients to ensure that they have a comprehensive insurance portfolio that is as unique as their business is while also working closely with the department team to develop and maintain exceptional customer service standards.
Before finding my insurance family at JJA, I spent a lot of time working in the retail industry. I started at JJA working as a Customer Service Representative for 6 months and became licensed within my first year.
I have a BA in Exercise Science from SVSU. I worked in Fire and Water Restoration for 3 years. I would go into people's homes to clean up after fire and water losses. This piqued my interest in learning more about insurance.
I saw the other side of the claims process and dealt with insurance companies and adjusters and got to see first hand how claims get handled and the cleanup process. I have since been working in insurance for a year and half and I got licensed right away. I have currently been with J. Jacobs for 6 months now.
Before finding my insurance family at JJA, I spent a lot of time working in the retail industry. I started at JJA working as a Customer Service Representative for 6 months and became licensed within my first year.
I Graduated from Albion College with majors in Sociology, Women's Studies and a minor in Public Policy.
Before joining the JJA team in the fall of 2020 I worked for 10 years in the healthcare industry.
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